Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your experience while ensuring compliance with UK data protection regulations. By continuing to use our services, you acknowledge and consent to the use of cookies as described in this policy.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. These files store information about your preferences, login details, and browsing behaviour to improve functionality and provide personalised gaming experiences. Cookies enable us to recognise your device across multiple visits and maintain essential gaming session data.
We use various types of cookies, including session cookies that expire when you close your browser, and persistent cookies that remain on your device for a specified period. Additionally, we utilise first-party cookies set directly by our platform and third-party cookies from our trusted partners and service providers.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
| Essential Cookies | Enable core website functionality, account authentication, and secure gaming sessions | Session or up to 12 months |
| Functional Cookies | Remember your preferences, language settings, and personalisation options | Up to 24 months |
| Analytics Cookies | Collect data about website usage, game performance, and user behaviour patterns | Up to 24 months |
| Marketing Cookies | Deliver targeted advertisements and track promotional campaign effectiveness | Up to 12 months |
Purpose and Legal Basis
We process cookie data under legitimate interests to provide secure gaming services, prevent fraud, and enhance user experience. Marketing cookies require your explicit consent in accordance with UK GDPR and PECR regulations. Essential cookies are necessary for service provision and do not require separate consent.
Our cookie usage supports responsible gambling measures by tracking session duration, identifying potential problem gambling behaviours, and implementing appropriate intervention mechanisms. This processing helps us fulfil our regulatory obligations under the Gambling Act 2005 and Gambling Commission requirements.
Third-Party Cookies
We collaborate with trusted third-party providers who may set cookies on your device to deliver specific services:
- Payment processors for secure transaction handling and fraud prevention
- Analytics providers for website performance monitoring and user behaviour analysis
- Advertising networks for targeted marketing campaigns and affiliate tracking
- Customer support platforms for live chat functionality and ticket management
- Content delivery networks for optimised game loading and streaming
These third parties operate under their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they handle your data.
Cookie Management and Control
You maintain full control over cookie settings and can modify your preferences at any time through our cookie management centre accessible in your account settings. You can choose to accept all cookies, reject non-essential cookies, or customise settings for specific cookie categories.
Please note that disabling essential cookies may impact website functionality and prevent access to certain gaming features. Functional and analytics cookies enhance your experience but are not mandatory for basic service access.
Browser Settings
Most modern browsers allow cookie management through their settings menus. Here are instructions for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Site permissions > Cookies and stored data
- Opera: Settings > Advanced > Privacy & security > Site settings
Clearing your browser cache will remove all stored cookies, requiring you to log in again and reconfigure your preferences on subsequent visits.
Data Retention and Security
Cookie data is retained according to the durations specified in our cookie table and automatically deleted upon expiration. We implement robust security measures to protect cookie data from unauthorised access, including encryption, secure transmission protocols, and regular security audits.
Personal data collected through cookies is processed in accordance with our Privacy Policy and UK data protection legislation. We do not sell cookie data to third parties and only share information with authorised service providers under strict contractual obligations.
Updates and Changes
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments. Material changes will be communicated through prominent website notices or direct user notifications. We encourage regular review of this policy to stay informed about our cookie practices.
Continued use of our services following policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may withdraw consent for non-essential cookies or discontinue using our platform.